🇬🇧 Built for UK tradespeople

When a client says “that’s not what we agreed” — now you have proof.

You agreed it in WhatsApp. They’re saying you didn’t. ThreadLog extracts the proof — scope, prices, extras — timestamped, before the invoice goes out. 15 seconds. Free to start.

5 free records/month. No credit card. No app to install.

ThreadLog record · Bathroom refurb — scope change · 14 June
Building & Trades14 June 2025 · Dave Williams, Paul (client)

Scope change — tiling extended to full wall

What was agreed

Client requested extension of tiling to full wall height (not half-height as quoted). Additional cost of £340 for extra tiles and labour agreed by client via WhatsApp before work continued.

Key details

Extra agreed

£340 inc. tiles + labour

Client confirmed

Paul · 14 Jun, 11:42am

Original quote

Half-wall tiling only

Change requested by

Client (Paul)

Your proof, if it ever comes to that · ThreadLog

↑ Extracted from a real WhatsApp thread. Took 15 seconds.

Used by UK tradespeople including

🏗️ Builders & contractors🔧 Plumbers & gas engineers⚡ Electricians🪟 Joiners & decorators🏠 Sole traders & subbies

The job’s done. The client won’t pay.

You agreed the extra work in WhatsApp. They said yes. You saw it. But by invoice time it’s “that wasn’t agreed” or “I thought that was in the quote.” And you’re left scrolling back through 300 messages, hoping you can find it — while they’re already talking to their solicitor.

UK construction has the highest rate of unpaid invoices of any sector. The average sole trader is chasing £22,000 in disputed work at any one time. Most of those disputes start in a WhatsApp chat.

ThreadLog doesn’t change how you work. It means every WhatsApp agreement becomes a dated, signed-off record — automatically, before the dispute starts.

From chat to record in three steps

No new app. No account setup. Works with the WhatsApp you already use.

1

Export the job chat

In WhatsApp, open the chat → tap ⋮ → More → Export Chat → Without Media. Or paste the messages directly. Takes 30 seconds.

2

ThreadLog reads it

Our AI pulls out what matters: scope agreed, prices confirmed, materials ordered, who said what and when. Nothing invented — only extracted.

3

Your record, ready to use

Download as PDF, send the link to your client before you invoice, or keep it on file. If a dispute goes further — this is your evidence.

Every trade has the same dispute. ThreadLog ends it.

Scope creep. Verbal agreements. “That’s not what I said.” Your WhatsApp is the evidence — ThreadLog makes it usable.

🏗️

Builders & general contractors

"That extra work was in the original quote."

Scope changes, day-rate agreements, variation orders — all pulled from your WhatsApp and timestamped before you send the invoice.

"Extra groundworks — £850 agreed by client (John, 14 Jun 08:24). Not included in original quote."

🔧

Plumbers & heating engineers

"I said fix the leak — not replace the boiler."

The moment your customer agreed to the full scope is in the chat. ThreadLog finds it and dates it.

"Full boiler replacement agreed — £2,400 parts and labour. Customer confirmed 09:14."

Electricians & sparks

"Those materials weren't on the spec."

Materials ordered via WhatsApp, day rates discussed in the group — now extracted, organised, and saved.

"Consumer unit upgrade + 6 sockets — £1,150 inc. materials. Agreed before work started."

🪟

Joiners, painters & decorators

"You measured it wrong — that's on you."

Measurements, finishes, change requests from the client — captured from your chat the moment they were agreed.

"Bay window width 2.4m — client confirmed measurements on site. Timber ordered same day."

🏛️ UK court precedent (2025): In Jaevee Homes Ltd v Fincham, the Technology & Construction Court found that an exchange of WhatsApp messages “evidenced and constituted a concluded contract.” Your chat is already evidence. ThreadLog makes it readable.

Less than one disputed job costs you

No annual contract. Cancel any time. One disputed invoice pays for a year of Pro.

Free

£0/month

Try it on your next job — no card needed

  • 5 records per month
  • Paste or upload WhatsApp export
  • Shareable record link
  • Auto trade-type detection
  • ThreadLog watermark on outputs
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Pro

£5/month

For tradespeople who run on WhatsApp daily

  • Unlimited records
  • No watermark — send direct to clients
  • Priority processing
  • Shareable links for every job
  • Cancel any time
Get Pro — £5/month

Common questions

Can I use ThreadLog records in a payment dispute?

ThreadLog extracts exactly what was said in your WhatsApp, with timestamps preserved. It's a structured version of your actual messages — the same messages you could show a client directly. Most disputes are resolved the moment you send a clear, dated record. For small claims court, your original WhatsApp export is your primary evidence; ThreadLog makes it readable.

Do I need a WhatsApp Business account?

No. You use the export feature built into the regular WhatsApp app on any phone. No API key, no setup, no approval process. Open a chat, tap export, paste it here.

What if the agreement is buried in 400 messages?

That's exactly what ThreadLog is built for. Paste the entire thread and it finds the scope agreements, price confirmations, and scope changes automatically — however long the chat.

Is my data secure? My job chats are confidential.

Your chat content is processed once to create the record, then deleted from our servers within 24 hours. We're UK-based and built to UK GDPR standards. We never use your conversations to train AI models.

What's in the free plan?

5 records per month, no credit card needed. Free records include the ThreadLog watermark on PDFs and shared links. Pro removes the watermark and gives you unlimited records for £5/month.

Does it work for group chats — site groups, supplier threads?

Yes. ThreadLog handles group chats of any size and identifies who said what. Useful when you need to show it was the client — not you — who agreed to extra work.

Stop letting “that’s not what we agreed” cost you money

Free to start. No account, no setup, no credit card. Open a job chat right now — you’ve got proof in 15 seconds.

Protect your next job — free

5 free records per month. No card needed.